Shipping policy
Processing
We ship Monday to Friday. Our warehouse is closed on weekends and holidays.
- Orders placed before 10:00 AM Central Time usually ship the same business day.
- Orders placed after the cutoff, or on a weekend or holiday, ship the next business day.
- Processing can take 1–2 business days during busy periods.
Shipping rates
- Standard shipping is a flat rate, no matter how much you buy. You will see the rate at checkout.
- Many products also come in a "Free Shipping" version. The shipping cost is built into its price, so if you buy several items, the regular version with paid shipping is often cheaper.
- The minimum order is $100.
Delivery
- We ship within the United States only.
- We ship with USPS, UPS or FedEx. For standard shipping, we choose the carrier.
- Delivery times are estimates. Once your order leaves our warehouse, the carrier controls when it arrives, so we cannot guarantee a delivery date.
- Orders to Alaska and Hawaii cost more to ship and can take longer. Free shipping does not apply to Alaska and Hawaii.
Tracking
You will get an email with a tracking number when your order ships. Please check your tracking. We are not responsible for packages lost or delayed by the carrier, but email shipping@morphmarket.com and we will help you file a claim.
Address
Please enter your shipping address carefully. We are not responsible for orders sent to an incorrect or incomplete address. We cannot change the address or shipping method once an order is placed.
Damaged or wrong items
If your order arrives damaged, or you received the wrong item, email shipping@morphmarket.com within 3 days of delivery with your order number and photos. We will send a replacement or refund at no cost to you. Replacements ship with standard shipping.
For returns, see our Refund policy.